Keeping Your Staff Happy for a Successful Business
There are important factors you need to consider so you can achieve success in your restaurant business. First and foremost, you need to have a good supply of quality ingredients for your menu. In every restaurant business, it crucial to consider keeping up with the standard of service and as much as possible go an extra mile for world-class and excellent customer service. You can make your customers happy by having motivated and inspired staff, and one way to do it is to make them happy. Happiness is passed on to your customers if you have happy restaurant staff.
You need to show how much you appreciate your staff. One way to make your employees happy and satisfied is to conduct an ‘Employee of the Month’ program with a tangible recognition such as a trophy. Having a regular meeting every week or once every two weeks is also a good idea so you can highlight the strengths and opportunities of your employees, and you can also tell them that you greatly appreciate the things that they are doing good. You can always invest on your employees, and it does not need to be financial. Training courses can be a good investment and you may need a W2 creator. Show your employees that they can be successful in their own crafts by holding training courses to help them in improving their skills and to acquire new skills so they can step up from their position. Your employees are as valuable as your customer, so reward employee loyalty. It is not practical and economical to keep hiring and training restaurant staff so you need to take care of your employees so you can keep them and they remain loyal to you. Try to encourage your employees to stay with you, offering a great compensation plan and benefits, most especially to those who have been with you for many years now. Another good idea is providing incentive or cash reward to your employees let’s say for their five or more years of service on your Christmas party. These are only simple things you can do to show that you value your employees, and you want them to be part of your business as a family, so they will remain happy and loyal.
Your employees will feel good if you get their ideas and opinions and if you involve them in your decision-making process. Collaboration is the key in good planning for better results. Provide a fun environment to your employees by offering a special room for them to unwind during their break time with TV, DVD player, billiard table, or fitness equipment. Be an open-minded restaurant owner, keep your customers happy by keeping your employees happy. You will see a positive and forward trend in your restaurant business towards growth and success if you just always make your employees and customers happy by being good role model, sensitive policies, and caring attitude towards your employees.